As remote work becomes more common than ever, companies are turning to cloud-based systems to run business processes that once could only be performed in house.
Thanks to these developments, businesses complete their entire sales and hiring cycles completely online! Software business tools also increase productivity and allow you to reach a wider range of customers and potential hires.
You take advantage of these mobile-based software solutions to add more flexibility and agility to your business.
Content Creation
No matter what industry you're in, you will need to create content. Whether it's informative blogs for your website or fun visuals for your social media posts. Content creation is a multi step task, as you will need to create or draft the content, then publish it onto the site.
Using an app for each of these steps will streamline the process and ensure that your content is updated often.
Few apps allow you to perform all of these tasks in a single platform, but the apps that exist integrate easily together. For example, the content creation tool Canva contains dozens of templates appropriate for social media sights like Facebook and Instagram. You can also create folders to organize your content and share it with your team.
Other content creation tools link directly to your social media account. You can create, edit, and schedule posts all in one place.
Contract Management
Contracts are the foundation of any business. You will need contracts for your clients, your vendors, and any employees or contractors you work with. As your business grows, transferring your contract management process to a software system will help you scale with ease.
When searching for a contract management system, make sure that the software is compliant with all privacy and data laws. Also look for solutions that leverage analytics and artificial intelligence to measure your data and generate insights that can guide your business decisions.
To ensure that the system will fit into your workflow, make sure that you can customize your experience with integrations that are essential to your business. One solution that has all of these features and more is the SirionOne contract software, which also has a powerful app version.
Customer Management
If you sell services directly to individuals, you will need a way to securely track all of their information. Customer management solutions house everything you need to know about your clients in one place. These systems make it easier to resolve issues, as the customer's order history and payment information can be found in one click.
Customer management tools are also helpful for marketing and sales as you can gather data about your customer base, their preferences, and the types of products they order.
Most customer management systems are either geared towards sales or customer services. Sales solutions like Zoho and Hubspot visualize your company's sales funnel and generate data to track your marketing campaign's performance.
Apps that focus on customer service like Zendesk and LiveChat compile all interactions between customers and agents. These apps store customer description, contact information, and how the issue was resolved. These apps can inform you of any recurring issues and potential bottlenecks in your customer journey.
Project Management
Thanks to cloud-based project management solutions, real-time and asynchronous collaboration has never been easier! Project management tools like Trello, Asana, and Clickup integrate seamlessly with other business tools, like the Google suite. Nearly all of these tools have desktop, mobile, and web-based versions, which ensures you can log-in anywhere and at any time.
Most project management solutions have several layers of visibility, so you can set restrictions on what your contractors or clients see. This makes a project management solution ideal for hosting all of your client-related work interactions.
Invoicing Apps
If you cannot bill or receive your payments on time, your business's cash flow will suffer. Invoicing software can automate all aspects of your payment cycle, from generating invoices, collecting payments, imposing late fees, and following up with past-due bills. If your customers are worldwide, invoicing software can automatically calculate currency conversions and foreign taxes.
Some invoicing solutions, like Quickbooks, also incorporate tax-filing and bookkeeping processes. While these are most appropriate for solopreneurs and small businesses, they are an affordable alternative to hiring an accounting firm.
Larger companies often employ invoicing software to manage employee time tracking. As employees can login from their smartphone, it makes it easier for each individual to track their own hours. This reduces the chances of underreported hours or overtime, which can lead to costly fines.
Bottom Line
Any business can benefit from automating their business processes with software solutions. Since many providers offer free versions of their products, you can test several services until you find which combination of solutions are the best fit for you and your business.
