Tech

Android 5.0 Lollipop ‘ruins’ Nexus 7 devices, renders them ‘unusable,’ users complain

By April Taylor , Nov 20, 2014 10:59 AM EST
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Nexus users who have upgraded their devices to the latest Android 5.0 Lollipop are increasingly reporting issues with repeated crashes, sluggish performance, broken apps and more.

Overall, consumers who are now running Android 5.0 Lollipop on their devices are advising others not to upgrade just yet, because the update makes a device virtually "unusable."

In addition to the aforementioned issues, many users are also reporting problems with calling, Wi-Fi connectivity, sound quality, or apps built with Adobe Air. More specifically, those apps have reportedly been removed from many devices, without the possibility to reinstall them.

Android 5.0 Lollipop aims to bring notable improvements and new features to the platform, a new user interface, enhanced overall experience, as well as a new design consistent with Google's new Material Design guidelines.

Ever since it rolled out, however, complaints keep piling up and an increasing number of users wish they didn't upgrade.

"I regret downloading the update, my nexus 7 is laggy, restarts and crashes randomly, takes ages to navigate or open pages, refuses to connect to wireless, must restart after that...sometimes I feel like smashing the tablet against the wall...so frustrating," one user complained.

"Same here Nexus 7 has been ruined by lollipop, so laggy its unusable," another user replied.

At the same time, some Nexus users took to Adobe's forums to complain about error message "-505" when installing Air apps. Program manager Chris Campbell, however, said that the issue has been "escalated" to Google, which suggests that the problem may not be from Adobe. Campbell further said he was not aware of this issue.

For now, Android 5.0 Lollipop is only available on a limited number of devices, which means that the issues should not be very widespread. The latest version of Android is currently available for Google's Nexus family of devices, including the new Nexus 6 and Nexus 9, which served as its launch vehicles.

The Nexus 7 tablet seems to be the most affected by these issues, at least based on user complaints. Google has yet to address these reports or offer a fix for the issues, but we'll keep you up to date as soon as it does.

If you downloaded and installed the latest Android 5.0 Lollipop update, drop by our comment section below and let us know whether you've encountered any of the aforementioned issues, or others.

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