Tech

Search Glitch Affects Apple's App Store

By Ashley McGuire , May 06, 2016 12:10 PM EDT

According to complaints seen on Twitter, Mac and iOS App Stores were failing to show important apps in search results on Thursday, May 5.

According to the publication Apple Insider, among the applications reported missing included are various Google apps, "Star War" titles, Tidal, Spotify, Waze, Periscope or even Apple products like Xcode. Affected are also some lesser-known apps. The issue appears to be worldwide, based on the scope of complaints.

According to Tech Crunch, also searches for a particular genre of app might return incorrect search results. A search for "rss reader," for example, would leave out a number of top RSS reader apps, like Feedbin, Reeder, NewsBlur, Feedly and many more.

The developer of the game "Dashy Crashy" noticed that App Store links are also not resolving in some cases, in addition to the search issues themselves. The issues were first reported by users on Twitter and Reddit. They were also covered by Apple-watching blogs like 9to5Mac and MacRumors.

Despite complains coming from many users, no recent or ongoing problems for any Apple online service were shown initially on the company's system status page. However, it is well-known that the respective tracker regularly misses out on some issues. 

Later on the system status page has been acknowledged issues with the App Store reaching back to Thursday, May 5, around 5 a.m. Eastern time. Apple also announced that all users have been affected by the App Store issues.

The Explore, Top Charts and the App Store's Featured sections are still functional. If an app is already installed, searching for that app should also turn up results.

According to the same publication, Apple Store support staff said that they are aware of the trouble and are currently working on a solution. However, they were not able to provide a certain timeline for solving the situation.

On Thursday, May 5, around 11:30 a.m. Eastern time, reportedly Apple was able to fix the search issues within the App Store.

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