Microsoft Surface Pro 3 Users Haunted By New Battery Issue: How To Fix It
A new batch of Surface Pro 3 tablets have reportedly been having issues as the device instantly shuts down which is allegedly caused by LG-made battery packs. Although Microsoft is said to be knowledgeable of this technical glitch, the company has not yet released any means to solve the problem.
Some Surface Pro 3 owners have lodged complaints to Microsoft due to their devices' failure to charge and automatic shutdown problem, Phone Arena reports. According to a thread of complaints in Microsoft's community forum, the reported Surface Pro 3 devices are powered by batteries made by LG.
The publication stated that the company is "aware" of the issue but has not released any statement yet until now to clear things up. However, MVP Barb Bowman, community moderator, stated that the company knew what was going on with the battery issues of the tablet/laptop hybrid.
Late last month, Microsoft already released a minor software update to fix bug issues affecting the device's batteries. Microsoft admitted that the maker of these batteries, Simplo Technology Co., had misreported capacity.
With this already happening previously, some speculated that the bug fix Microsoft sent to the battery issue with Simplo could have caused -- or at least aggravated -- the situation, thereby affecting LG batteries.
One complainant named ashtaron14 who is based in Hong Kong shared his/her concern in the forum site last week. Accordingly, following the Windows 10 anniversary software update, he/she was not able to use her Surface Pro 3 device without docking it in a power supply and would always say "82% plugged in, not charging."
Bowman, however, clarified in her response to the said complainant that the Windows 10 software update has nothing to do with the glitches experienced in LG-made batteries. She maintained that the current glitch is "definitely a different problem" from what had happened to Simplo-made batteries.
For now, the best way to counter this battery issue with the Surface Pro 3 is to keep the device connected to a power outlet.
As of this time, complaints continue to flood in Microsoft's community forum.
LG To Include FM Radio Support In Future Smartphones
LG has announced a partnership with NextRadio’s holder TagStation that will have them enabling the FM radio for upcoming LG smartphones.
Microsoft Reportedly Working On iPad 'Touch Cover'
New documents reveal the existence of an "iPad Touch Cover" from Microsoft.
Google Pixel 2 XL New 3D Render Comes With Gorgeous Bezel-less Design And 3 Different Colors
The new 3D render of the Google Pixel 2 XL made by Concept Creator shows impressive features including a bezel-less display.
LG V30 Won’t Come With Secondary Display
Recent reports reveal that the next LG smartphone, the LG V30 won’t feature the secondary display which is one of the key defining features of the LG V-series.
MORE IN ITECHPOST
How to Maximize Instagram's Features
Instagram is one of the most versatile marketing platforms in the world. How can someone make sure they are maximizing all of its features?
How Do Personal Emergency Response Systems Work?
Personal emergency response systems, known as PERS for short, are systems that help people to raise the alarm and get immediate help when a medical or personal emergency occurs. They are ideal for older people and anyone with a mobility issue or an injury or illness that can cause falls.
Eight Must-Have Tools to Keep Your Car Out of Garage
We all dread taking our car to a garage for repairs. We might just want to avoid the inconvenience of being off the road or maybe the costs associated, which can even lead to knock-on effects on things like our holiday plans.
6 Hacks for Students to Choose a Laptop While on a Budget
The modern world tries to drown us in the sea of choices. One can’t simply buy a laptop - there are hundreds of laptops around and sometimes our budget becomes the only real limitation we can rely on. But how to choose other parameters to get the best laptop possible?