South Korean Government Launches Its Own Probe On Galaxy Note 7 Explosions
Samsung's infamous Galaxy Note 7 has become probably the biggest disaster to hit the tech industry this year. The Korean-based company has previously recalled the said phone.
The initial solution was to replace the supposedly defective batteries. However, Samsung recently ended the production and sale of the said device. Constant reports of explosions amidst replacements suggest that Samsung has not figured out its real cause.
Korean Government Stepping In
The Yonhap News Agency reported that the country's Korea Testing Laboratory (KTL) has started its own probe on the Galaxy Note 7 phone explosions. They will specifically look into five phones that caught fire in South Korea in early October.
This has been disclosed by an industry official knowledgeable of the matter. The source further revealed that KTL will use latest technologies such as X-ray and computerized tomography to exactly determine the cause of the problem.
A Samsung official has confirmed KTL's own probe. Though the said official also pointed out that they are also doing everything they can. The company is adamant on getting the exact problem this time.
Samsung's Own Investigation
Samsung should get it right this time. The tech company has to salvage its reputation. The supposed lithium-ion battery defect did not help. IHS Technology Head of Mobile Analysis Ian Fogg said that the said assessment should be Samsung's top priority.
He also echoed the sentiment that Samsung did not truly understand the cause during the initial Note 7 recall.
According to Forbes, there are already more than 100 incidents of Note 7 devices caught on fire in the US alone. This is equivalent to $5.3 billion expense from Samsung's operating profit for the next two-quarters. Analysts say that the result of the tech company's current probe is crucial.
Fogg agreed that it will be significant in re-building the trust of their customers. Samsung should also ensure their future devices will not suffer the same fate as the Note 7.
Transparency To The Public
Gartner's Research VP Tracy Tsai shared an advice to Samsung of transparency to the public. Tsai added that the Note 7 crisis should serve as a lesson.
Canalys Analyst Ben Stanton said that the tech giant should also take full responsibility. This may alleviate negative sentiments from consumers. Though Stanton added that the damage has already been done.
Galaxy Note 8 Survives JerryRigEverything’s Torture Test with Aplomb
Samsung Galaxy Note 8 survives the exhaustive JerryRigEverything durability test with ease.
Samsung's New Gear S Smartwatch Confirmed To Launch Next Week At IFA 2017
Samsung’s President of its Mobile Division, DJ Koh, confirmed that the company will be announcing a new Gear S smartwatch next week.
Android Nougat For Samsung Galaxy J5 (2016) Is Here!
The Samsung Galaxy J5 (2016) has reportedly been spotted running Android 7.0 Nougat.
Samsung Galaxy S8 Active vs Galaxy S7 Active: Which Rugged Device Is Better?
Samsung Galaxy S8 Active is the newly launched rugged device from Samsung. In this article, we will compare this year's flagship with previous year's Galaxy S7 Active.
Refurbished Galaxy Note 4’s Batteries Recalled Due To Overheating Issue
Certain batteries in refurbished Galaxy Note 4 smartphones have been recalled by FedEx Chain Supply.
MORE IN ITECHPOST
Link Building & Guest Posting Updates- 2020
Over the years, the importance of high-quality backlinks has only increased. What once used to be a quantitative measure, is now qualitatives in nature. In other words, the links are now scanned for the quality they bring in, along with the number of links.
How Do Personal Emergency Response Systems Work?
Personal emergency response systems, known as PERS for short, are systems that help people to raise the alarm and get immediate help when a medical or personal emergency occurs. They are ideal for older people and anyone with a mobility issue or an injury or illness that can cause falls.
New Lawsuit Alleges Fortnite Video Game Is as Addictive as Cocaine
Epic Games, creator of the popular Fortnite video game, has been hit with a new lawsuit that alleges the game is as "addictive as cocaine" and that Epic has targeted children with its marketing. The popular game is played by more than a quarter-billion people.
Netflix is Raising Prices, Here’s How it Now Compares to Other Streaming Services
Once a brand gains the trust and loyalty of its market, it is only logical that it attempts to flex its dominant muscle. Such is the tale that fits the recent price hike coming from the stable of Netflix. Having baited consumers into believing that streaming, and not cable subscription, is the right way to go, Netflix has now decided to drop its own form of a bombshell on consumers in the form of price increment. The news, which was announced earlier this year, detailed that Netflix would be raising prices across all of its plans by 13 to 18 percent.