Tech

DJI Mavic Pro Shipment Fail: Supply Versus Demand Dilemma At Its Finest

By JR O. , Nov 01, 2016 05:17 AM EDT

The DJI Mavic Pro drone has been talked about for the past weeks not only for its amazing features but also for its apparent delays. DJI's newest drone is undeniably the company's best drone yet but it looks like it isn't satisfying its buyers at this point in time. Apparently, DJI failed to ship the drone to a large number of its buyers, causing so much frustration on the consumer and sellers' end.

DJI Mavic Pro Release

As per a Gizmodo report, DJI has already promised that the Mavic Pro's shipment is underway. However, it appears that very few of these drones have actually reached their corresponding customers. The big problem here is that not only is the delay very obvious, DJI is also failing at communicating properly to its buyers. As per the reports, Mavic Pro buyers are frustrated with DJI's mishandling of the delay. It was said that the customers don't even have info on when the actual shipment of their items is.

That isn't even the worst part of the issue. It was also said that cancelling the DJI Mavic Pro order isn't a piece of cake as well. For people who are fed up of waiting and want to cancel, you may need to do it via the company's web chat. You may also need to cover a $50 fine for supposed currency exchange since the company is China-based.

DJI Mavic Pro Insufficient Supply

Resellers of DJI drones aren't saved from the hassle as well. In fact, there was an email shared to Gizmodo that was allegedly sent by a DJI representative to one of its resellers. In the said email, DJI allegedly admitted to the small supply of the Mavic Pro. The representative also tried to convince the seller to try to keep their customers and not have them cancel their orders.

However, DJI did not confirm the authenticity of the leaked email. The only thing that's clear right now is that there is no solid data on the real release date of the Mavic Pro. Online stores have already pushed the availability date of the said drone, and as of now, the Apple store has also pushed the release date to second week of December.

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