Samsung Is Biggest Loser In U.S. Reputation Poll
Samsung's reputation took a huge hit last year. It was so huge that the company dropped from being in the top ten to almost missing the top 50 of the U.S. Reputation Poll.
Harris Poll released the results of its U.S. Reputation Quotient Report last Monday and clearly, Samsung was the biggest loser. The Korean conglomerate placed third in 2015 and seventh last year in the Harris Poll before plummeting to 49th place. Its sudden fall from grace is mainly attributed to the Galaxy Note 7 fiasco. It was not, however, the only controversy that the company was embroiled in last year.
It's still fresh in the minds of many that the Korean tech giant was forced to recall and later completely cease production of the Samsung Galaxy Note 7 due to the risk of explosion. After months of investigation, the company revealed that the exploding batteries were caused mainly by design flaws and manufacturing defects. Aside from that, Samsung also had to recall a number of its top-loading washing machines after a number of owners reported excessive vibrations leading to the top coming off. The proverbial nail in the coffin was the arrest of Samsung executive Lee Jae-Yong for accusations of bribery among other charges.
The Harris Poll was conducted from Nov. 28 to Dec. 16, 2016, and involved 30,519 American adults. Among the factors considered for the poll were products and services, social responsibility, vision and leadership, emotional appeal, financial performance, and workplace environment. Amazon topped the list for the second year in a row. It has been in the top ten for nine straight years now. Samsung's bitter rival, Apple, fared a lot better by placing fifth.
Engadget noted that the result of the Harris Poll is the complete opposite of a similar poll conducted by Reuters and Ipsos. In that poll, it was determined that the galaxy Note 7 debacle did not damage the brand's reputation. It must be noted, however, that the Reuters poll was completed before news of Lee's arrest started trickling in.
Samsung Finally Unveils Results Of Its Galaxy Note 7 Investigation, Offers Sincere Apology
Samsung has finally revealed the results of the investigations on the exploding Galaxy Note 7.
All Apologies: Tech Companies' Epic Fails And Public Apologies In 2016
Apple, Samsung, and Facebook are a few of the major tech companies that suffered some epic fails in 2017.
Lithium Metal Battery Is Twice As Powerful As Lithium Ion But Will Never Explode
A university professor has developed a lithium metal battery that is two times more powerful than the lithium ion battery but will never catch fire.
These Are Best Work Laptop Brands Not Made in China [July 2020]
In search of your next work laptop as you shift to working from home? While you consider different specs that will be important to your needs, the current trade war between the United States and China has made some users are considering devices not made in the Middle Kingdom. Here are a few choices of the best so far.
Check Out The Latest 'Leaked' Samsung Gadgets: Galaxy Z Flip 5G, Galaxy Earbuds
The stars of Samsung's August 5 Unpacked event will undoubtedly be the Galaxy Note 20 Ultra and the Galaxy Z Fold 2.
MORE IN ITECHPOST
William English, the man who co-invented the first computer mouse, passes away at 91
The man who co-invented the world's first computer mouse has passed away at the age of 91.
2 NASA astronauts are home from ISS, proving SpaceX can safely bring people to and from space
After a two-month mission, SpaceX brings back home 2 astronauts, proving that it could transport people to and from space safely.
Something is Surely Brewing Within Destiny 2
How are you keeping on? There's a whole lot of content in the game and even though some of it is going away, the great variety won't go anywhere. On top of that, new stuff will be added and the huge add-on announced not that long ago kind of gives you hint about that. If you've played this game long enough, then you know you can't have everything, but what if there was a way? Of course, we're talking about Destiny 2 boosting. But it's not just good for herding some items. Our services can be used for any in-game goal, small or big.