Elain Brown Tech 07.19.2022 02:Jul AM EDT

Instagram Users Can Now Do Their Shopping via DMs: Here's What You Have to Know

Instagram is now rolling out a new shopping feature.

Shopping on Instagram is now becoming easier, with this new feature, users will be able to pay their purchased producer directly through messages.

Businesses all over the country can now find it a little bit simpler to make a living off of the merchandise they sell as a result of Instagram's efforts.

The photo sharing platform now provides users with the ability to shop directly from within chats.

When users message a business, they will now have the option to ask questions, obtain product information, and complete the purchase all without leaving the conversation.

Instagram's New Shopping Feature

Instagram announced this feature and stated, "We want to help people start conversations with businesses they care about and help them find and buy products they love in an easy, seamless experience, right from the chat thread."

This is also one of the reasons why they chose to expand the feature and created a new of purchasing right inside the Instagram DMs.

When users choose to chat with a qualified small business, they will be able to complete the whole purchase without leaving the chat.

As an example, when you want to buy a purse from a shop, users will only need to message the business they like.

According to Meta, "From there, you can chat about customizations - like adding your initials - and then place your order right in the chat. In that same chat thread, you'll also be able to track your order and ask the business any follow-up questions."

The company stated that this feature will provide ease and convenience to the users. Instagram will use its own payment product, Meta Pay, in the process.

Users can also shop with complete peace of mind, knowing that their payments will be processed safely and that their purchases will be safe at all times.

Shopping on Instagram promises a real time communication with customers to provide answers to their questions and confirm the specifics of their purchases.

For the businesses, they will have a convenient feature in which they can create a request for payment with the item's price and description all included. And of course, they can request and receive payments.

Instagram's Shopping Evolvement

Instagram is undeniably a helpful platform to numerous businesses around the world. The social media platform has also evolved to release products that tailors the needs of these businesses and to help them match with users who are looking to find new brands to shop at.

Numerous small businesses around the world were able to establish themselves and thrive through the use of the platform as their marketing tool.

Some businesses have achieved successes in the platform through driving in sales and providing an unhindered visibility to a large user base.

The company has continued to make changes and release new features. As the social media platform is becoming more of a full-service storefront, it is possible that Instagram chats will become equally as viable for shopping.

The evolution of the platform when it comes to ecommerce seems to continue in the future. According to The Verge, "In an internal memo shared with Meta employees in June, chief product officer Chris Cox identified business messaging as a key area to grow revenue as he warned of "serious times" at the company."