Apple finally admitted that the 'Touch Disease' does exist. And now, the company is offering to repair those affected by it - for $149.
Apple posted on its website that it "has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues". But while they acknowledged that there is such an issue, the company went short of saying that it is the user's fault for "dropp[ing] [the iPhone] multiple times on a hard surface and then incurring further stress on the device."
Those with devices affected by the issue may bring their iPhones to Apple Stores, Apple Authorized Service Providers and Apple Technical Support.
Apple will contact iPhone 6 Plus owners who have already had their devices repaired by a third party. The company will reimburse the amount in excess of $149.
The 'Touch Disease' is an internal defect affecting the iPhone 6 and 6 Plus. It was discovered by repair specialists from an independent company. The hardware defect causes the touchscreens of the affected units to malfunction.
Users of these iPhone devices will know if their phones are affected by the 'Touch Disease' if they start noticing an occasional loss of touch function. That simply means the phone doesn't respond immediately when the user touches the screen. Over time, the temporary loss of touch will worsen until the device is no longer usable. The unresponsive screen s often accompanied by flickering gray bar at the top of the display.
According to reports the controller or the Touch IC chips on the motherboard are to blame. The apparent lack of an "underfill" or the substance that glues the IC chips to the logic board and the use of a sticker instead of a "metal shield" to keep the chip in place are the main suspects for the 'Touch Issue' and possibly "Bendgate" or the bending of the iPhone 6 and 6 Plus devices, as well.
Mashable pointed out that Apple only acknowledged the issue with the 6 Plus. It failed to include the iPhone 6 which is also affected by the defect.