Samsung Is Biggest Loser In U.S. Reputation Poll
Samsung's reputation took a huge hit last year. It was so huge that the company dropped from being in the top ten to almost missing the top 50 of the U.S. Reputation Poll.
Harris Poll released the results of its U.S. Reputation Quotient Report last Monday and clearly, Samsung was the biggest loser. The Korean conglomerate placed third in 2015 and seventh last year in the Harris Poll before plummeting to 49th place. Its sudden fall from grace is mainly attributed to the Galaxy Note 7 fiasco. It was not, however, the only controversy that the company was embroiled in last year.
It's still fresh in the minds of many that the Korean tech giant was forced to recall and later completely cease production of the Samsung Galaxy Note 7 due to the risk of explosion. After months of investigation, the company revealed that the exploding batteries were caused mainly by design flaws and manufacturing defects. Aside from that, Samsung also had to recall a number of its top-loading washing machines after a number of owners reported excessive vibrations leading to the top coming off. The proverbial nail in the coffin was the arrest of Samsung executive Lee Jae-Yong for accusations of bribery among other charges.
The Harris Poll was conducted from Nov. 28 to Dec. 16, 2016, and involved 30,519 American adults. Among the factors considered for the poll were products and services, social responsibility, vision and leadership, emotional appeal, financial performance, and workplace environment. Amazon topped the list for the second year in a row. It has been in the top ten for nine straight years now. Samsung's bitter rival, Apple, fared a lot better by placing fifth.
Engadget noted that the result of the Harris Poll is the complete opposite of a similar poll conducted by Reuters and Ipsos. In that poll, it was determined that the galaxy Note 7 debacle did not damage the brand's reputation. It must be noted, however, that the Reuters poll was completed before news of Lee's arrest started trickling in.
Samsung Finally Unveils Results Of Its Galaxy Note 7 Investigation, Offers Sincere Apology
Samsung has finally revealed the results of the investigations on the exploding Galaxy Note 7.
All Apologies: Tech Companies' Epic Fails And Public Apologies In 2016
Apple, Samsung, and Facebook are a few of the major tech companies that suffered some epic fails in 2017.
Lithium Metal Battery Is Twice As Powerful As Lithium Ion But Will Never Explode
A university professor has developed a lithium metal battery that is two times more powerful than the lithium ion battery but will never catch fire.
Galaxy Note 8 Survives JerryRigEverything’s Torture Test with Aplomb
Samsung Galaxy Note 8 survives the exhaustive JerryRigEverything durability test with ease.
Samsung's New Gear S Smartwatch Confirmed To Launch Next Week At IFA 2017
Samsung’s President of its Mobile Division, DJ Koh, confirmed that the company will be announcing a new Gear S smartwatch next week.
MORE IN ITECHPOST
FonePaw Screen Recorder Review - Collaboration Made Easy
With today's technology, it is far easier to collaborate from the comforts of our own homes. Working remotely is common. People are making a career without having to leave their properties and spending all day in an office.
How Do Personal Emergency Response Systems Work?
Personal emergency response systems, known as PERS for short, are systems that help people to raise the alarm and get immediate help when a medical or personal emergency occurs. They are ideal for older people and anyone with a mobility issue or an injury or illness that can cause falls.
How to Download Free Android Emulator for Gaming on PC?
Are you looking to play Android games on PC with the help of the best Android emulator? There are numerous types of online platform which provide user friendly access and support for the interested communities to get immediate access to install their best recommended Android applications.
Learn About Some of the Most Popular Hobbies
We all need our downtime. It helps us recuperate, calm down and manage stress. However, if you want to use your spare time constructively, it is important to decide on what. You may need to look around for something relaxing to help you forget the worries of the world. From stamp collecting and reading to piano playing and camping, here are some of the most popular hobbies in the world to try.