Amazon CEO Says Company Will Not Require Workers to Return to Office

It appears like the employees of Amazon can continue working remotely as its CEO Andy Jassy announced that the company "has no plan requiring its workers to come back into the office," as per CNET.

Amazon's employees adopted the remote work model because of the COVID-19 pandemic.

"I don't really believe that we're going to end up coming back to the office," Jassy said on Wednesday at the Code 2022 conference in Los Angeles.

Amazon office with signage
(Photo : ERIC PIERMONT/AFP via Getty Images)

Amazon Employees Can Keep on Working Remotely

Despite not planning to return to the office, Jassy said that  "we're going to proceed adaptively as we learn."

According to CNN, Amazon made an announcement in October that the company would leave the decision to individual managers and teams to "determine how much time they spend in the office." 

Jassy noted that time that "there is no one-size-fits all approach for how every team works best." 

But even with this attitude, Jassy acknowledged that there are aspects of communication and transactions which are difficult to process through video calls. Some things such as bonding as a team are still better if done in person. 

According to Jassy, most departments of the online retail giant are going to keep on working hybrid or remotely.

Delivering the right results is the number one priority of Amazon, and according to Jassy, the company's employees understand this regardless if they are working remotely, or in an office. 

With this, Amazon is conducting experiments on its setup to know which one best suits the company. "We'll see over the next year," Jassy said.

Meanwhile, contrary to Amazon's plan, other tech giants such as Apple, Google and Twitter started requiring their workers to return to offices for at least several days a week. They started this move earlier this year.

In April of this year, Google begun mandating its employees to the office for three days. Meanwhile, while Apple's plan to require employees to go back to the office was shelved due to the rise of COVID-19 cases.

Read Also: Does Amazon Pay You for Late Guaranteed Delivery Dates? Yes, Here's How to Make a Complaint

Jassy Explains Why the Company Shut Down Amazon Care

During the Code 2022 Conference, Jassy gave his insights regarding the health care industry. Likewise, he shared his views on the union efforts at Amazon warehouses.

When asked about the company's decision to shut down the Amazon Care, Jassy explained that "offering phone and in-home appointments wasn't going to scale well as a business," as per CNET.

While there is still an opportunity in the industry for a service providing home visit, Jassy believed that there is still a need to determine the right business model.

Amazon is streamlining its primary care services with its Amazon Pharmacy service. Just recently, the company acquired One Medical. 

According to Jassy, adopting the practice of letting clients book 30- or 60-minute appointments will "prompt better care," as per CNET.

Moreover, Jassy added that health care in the US needs further reinvention. 

Jassy was asked regarding the company's move to prevent workers from unionizing. He said that Amazon has "taken issue with the election process." 

Related Article: Amazon Warehouse Problems 2022: This Internal Memo Reveals That in Two Years Amazon May Lose Workers in the US

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