Super Mario Run is already out on iOS and as expected, there are some erroros and issues players have encountered when playing the game. One of the most common is the game crashing when players try to connect using their Facebook account. Here is how you can solve this issue along with solutions to other problems.
If you try to play Super Mario Run using your Facebook account, chances are you might have experienced the game crash. If this happens, simply tap the "Having Trouble" button which you can find on the Super Mario Run title screen. After that, tap the "Redownload Data" option. After the download, link to your Facebook account once again.
If the above fix did not solve the issue, try uninstalling the game from your iOS device and installing it back. This should solve the problem.
On the other hand, if you are experiencing an issue with your My Nintendo account failing to load, that is Nintendo's problem on their end as they are experiencing server overload. However, you can fix it on your end by clearing the cache and history of your device's web browser. Another way of fixing this is by disabling the content blockers you might have installed in your iOS device.
Another common issue that players are experiencing when playing Super Mario Run is the "Support Code 804-1200" issue. Unfortunately, there hasn't been any fix or solution to this. Nintendo needs to address this issue but until then one method you can try is by uninstalling and reinstalling the game.
Sometimes, players will encounter poor signal and will have difficulty with the game. Always remember that Super Mario Run will only run if there is Internet connection. If you have trouble with this, try rebooting your Wi-Fi connection or restart the app.
