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Google Pixel And Pixel XL Faulty Microphones Can't Be Fixed

By Edge Ison , Mar 11, 2017 03:20 AM EST
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Google Pixel and Pixel XL have faulty microphones and the company admitted recently that there is no easy fix. Owners of the generally impressive Pixel handsets reported that the microphones on their smartphones were not recording audio and Google has admitted that the issue cannot be fixed by software.

Forbes quoted Google's Vice President of Product Management, Brian Rakowski, who explained that the microphone problem is the result of a hairline crack in the solder connection on the audio codec. Rakowski confirmed that the issue is concerned with the hardware, therefore, a software fix is not plausible. The only logical thing to do for those with defective Pixels is to return the handsets so the company can do whatever is necessary to fix the microphone.

As BGR noted, the Pixel devices were designed and made by Google "from the ground up". As impressive as it sounds, the new hardware player has encountered some "growing pains". Google recently accepted that fact by saying that the Pixels indeed have microphone issues. Rakowski also stressed that the problem concerns only less than one percent of Pixel and Pixel XL devices.

Despite the generally positive reviews on the Google Pixel and Pixel XL handsets, some owners have reported other concerns aside from the faulty microphones. One issue revolves around the display. A number of Pixel users reported that the display of their phones would suddenly freeze. In some cases, the issue would occur multiple times in a day. The freezing display was initially thought to be caused by the Life360 app but some Pixel users said that the issue occurs even if they don't have the app.

Another issue that popped up is the lens flare. Supposedly, the physical shape of the camera lens caused the lens flare. Unlike the Pixel and Pixel XL's microphone issue, the lens flare can be fixed using a software although only to some extent.

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