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PayPal Ends Mobile App Support for Windows Phone, Blackberry & Amazon's Fire OS; Announces Upgrades for Android, iOS Devices

By Ma. Claribelle D. Deveza , May 26, 2016 04:00 AM EDT
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PayPal will discontinue its mobile app service for Blackberry, Microsoft Phone and Amazon OS users . On the other hand, the e-payment company will upgrade its mobile app for Apple iOS and Google Android devices. 

According to a blog post on Paypal's official website, the company has decided to discontinue its support for Windows Phone, Blackberry and Amazon Fire OS. By June 30, Paypal will no longer provide services for those mobile platforms, reports The Verge.

"It was a difficult decision to no longer support the PayPal app on these mobile platforms, but we believe it's the right thing to ensure we are investing our resources in creating the very best experiences for our customers," said Joanna Lambert, VP of Global Consumer Product & Engineering at Paypal.

Fortunately, Windows Phone, Blackberry and Amazon Fire users can still access Paypal through browsers on their devices. Windows Phone owners can access the service through Internet Explorer, Microsoft Edge and Outlook.com. While Blackberry users can make PayPal payments through the BBM app 

Investors.com has suggested that the company's decision to break ties with the mobile platforms could be a sign that they are obsolete.  Windows Phone and Blackberry have not been doing well on the market with shares falling to below 1%. Meanwhile, Amazon's Fire Phone was a failure, despite its success with the Kindle tablets.

On the other hand, all Android and iOS users are required to upgrade the e-pay app to version 6.0 from June 3 to June 30. The new version includes enhanced features like balance and transaction history.  

The new upgrade for the app supports Android devices running OS 4.03 or greater. As for Apple devices, version 6.0 supports those running iOS 8.1 or higher, iPhone 4S or greater, iPad 2 or greater and iPod Touch 5th gen or greater.

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