While the much-awaited Samsung Galaxy S4 has finally started making its way to consumers, it seems that all's not well in paradise. Per reports, Galaxy S4 users are unhappy and have been complaining that they are facing overheating and battery drain issues.
Post the launch, shortage issues of the Galaxy S4 got many customers who'd pre-ordered the device antsy. Several carriers and retailers had to delay shipping due to supply issues. To add to Samsung's woes, once the device made it to the consumers, users started complaining of display issues (smearing and purple tints).
Now users of the next-gen smartphone are complaining of overheating and battery drain. Users are complaining that the Galaxy S4 is reaching a temperature which makes it impossible to hold the phone against the ear while talking.
"I've just now received my Galaxy S4 with Exynos-Octa processor, and from the first minute I noticed overheating, specially in the ear area and it's annoying, is anyone faced the same problem?" notes a user on XDA-Developers forum.
People are also taking to Android Forums in hopes of finding a solution to the niggling issue.
"I just bought a Galaxy S 4 days back then it was over heating like ****. So got it replaced then this one too is heating like this. When I play Angry Birds or go to Internet using edge for just 10 mins my phone overheats from 40 to 46. When I put that to charge and then use it for downloading it went to blasting 50 degree Celsius. I am fed up of this it's very very uncomfortable to hold," vents a user on Android Forums.
Since the Galaxy S4 is facing overheating issues, a possibility exists that the heat generated is owing to extensive battery usage, which shoots up the temperature to other hardware components.
If the overheating issue was not enough, Galaxy S4 users are also encountering battery drainage despite the smartphone's massive 2600mAh battery.
"I'm having the same heating issue, but I've noticed that I have the famous 'mediaserver battery drain' issue too. Check under "Settings -> More -> Battery" and see if "Mediaserver" is at the top of the list, and if so, what percentage? Mine is sitting at 55%. I'm down to 31% battery life after 2hrs 43mins of use. I suspect the overheating is a sympton of this misbehaving mediaserver, but I could be wrong," notes an XDA-Developers forum member.
Samsung is yet to address or acknowledge the battery drain and overheating issues.