As the Overwatch Anniversary event continues to entertain fans with its new content, there has also been news of complaints. It appears that gamers have expressed their concerns over the new loot boxes. According to reports, players have noted that the number of new content for the limited time event can be very expensive to complete. Therefore, the game's director, Jeff Kaplan, has apparently responded to the mounting complaints.
Sources have reported that Overwatch Anniversary event includes around 108 pieces of new cosmetic items and other loot. Game Rant points out that the developer has relied on the game's loot boxes to continue to earn money post-launch of its popular team-based FPS. It was also estimated that players would need more than 56,000 in-game credits to unlock everything the new event has to offer for players.
Based on the complaints from their fans, Jeff Kaplan has posted an update on the official Overwatch forums. It appears that gamers have posted their complaints since the Anniversary event was officially launched. Kaplan explains that they "have been following the threads about the loot box rewards as they pertain to the Anniversary events, other events and loot boxes in general." He also pointed out that the Blizzard Entertainment development team has found the fan's feedback "helpful."
Comic Book suggests that the current loot box system for Overwatch requires some adjustments. As it stands now, players can spend money or earn the Anniversary loot boxes in-game through events. However, the problem lies in the fact that gamers might also receive duplicates of items they have already obtained. The duplicate rewards are then automatically converted into credits. The current RNG system can have players open a bunch of loot boxes, and the chances are that most of them would turn out to be "duplicates" instead.
Meanwhile, the Overwatch Anniversary event has also introduced a new bug, which apparently affects Reinhardt. This issue, along with the current loot box complaints from fans, will surely keep the development team occupied for the next few weeks. On the other hand, fans are already aware of the studio's quick response to address reported issues and can expect an official announcement from them soon.